Terms of Service

Estetika Professional provides a mobile application and related services for beauty professionals including, but not limited to:

• Client profile management and contact organization
• Appointment scheduling and calendar management
• Digital consent form creation, customization, and signature collection
• Medical history tracking and health questionnaires
• Treatment portfolio and before-and-after photo management
• Multi-language support for international practices

The Service is currently in pre-launch beta. Features may change, be added, or be modified during the beta period. We will communicate significant changes to beta users in advance.

We offer the following plan types:

• Founders Club (Lifetime): A one-time payment for permanent access. Limited to 200 total spots.
• Early Bird Annual: Annual subscription at a discounted rate available during the pre-launch period.
• Standard Plans: Monthly and annual subscription plans available after public launch at regular pricing.

All prices are displayed in Euros (EUR) and include VAT where applicable under Belgian and EU VAT regulations.

• Founders Club membership provides lifetime access to the features included in the purchased tier (Solo, Studio, or Clinic) at the time of purchase, plus all future updates.
• Lifetime access means the duration of the Service's operation. If Estetika Professional ceases operations, we will provide at least 6 months notice and a full data export.
• Founders Club memberships are limited to 200 spots total. Once all spots are claimed, this offer will no longer be available.
• Founders Club memberships are non-transferable between accounts without prior written consent. [LEGAL REVIEW NEEDED: Confirm transferability terms.]

7.1 EU Right of Withdrawal

Under EU Consumer Rights Directive 2011/83/EU, you have a 14-day right of withdrawal from the date of purchase. To exercise this right, contact us at support@estetikaprofessional.com with your order details. Refunds will be processed to the original payment method within 14 days of receiving your withdrawal request.

7.2 Annual Subscriptions

You may cancel your annual subscription at any time. You will retain access to the Service until the end of your current billing period. No partial refunds are provided for the remaining subscription period after the 14-day withdrawal window.

7.3 Founders Club

Founders Club lifetime purchases are eligible for a full refund within 14 days of purchase (EU right of withdrawal). After 14 days, Founders Club purchases are non-refundable.

You agree not to:

• Use the Service for any purpose other than legitimate beauty/aesthetic practice management
• Store data that violates applicable laws or third-party rights
• Attempt to circumvent security measures or access other users' data
• Reverse engineer, decompile, or disassemble the application
• Use automated systems to access the Service (scraping, bots)
• Share your account credentials with unauthorized parties

As a practitioner, you are responsible for the accuracy and lawfulness of client data you enter into the Service. You must obtain appropriate consent from your clients before entering their personal data, including medical history and photographs. You act as a data controller for your client data, and Estetika Professional acts as a data processor on your behalf. Our responsibilities are detailed in our Privacy Policy and the Data Processing Agreement available upon request.

[LEGAL REVIEW NEEDED: Verify data controller/processor relationship and whether a separate DPA document is required.]

To the maximum extent permitted by Belgian and EU law, Estetika Professional shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim. This limitation does not apply to liability that cannot be excluded or limited under applicable law (e.g., fraud, gross negligence).

The Service is not a substitute for professional medical or legal advice. Consent forms generated by the Service are tools to support your practice but their legal validity may vary by jurisdiction. [LEGAL REVIEW NEEDED: Confirm consent form enforceability guidance for Belgium and EU.]

These Terms are governed by the laws of Belgium, without regard to conflict of law provisions. Any disputes shall be submitted to the competent courts of Belgium. For EU consumers, nothing in these Terms affects your statutory rights under EU consumer protection law, including your right to bring claims in the courts of your country of residence. You may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

• Email: support@estetikaprofessional.com
• Address: [LEGAL REVIEW NEEDED: Insert registered business address]
• Company registration: [LEGAL REVIEW NEEDED: Insert Belgian company number]